By using this website, you agree to the following Terms & Conditions and Privacy Policy. If you do not agree, please do not use this site.
1. Website Use
Use of Content
All music, images, videos, text, logos, and other content on this site belong to Livia Records or our artists and partners. You may not copy, distribute, modify, or use any content without written permission.
User Conduct
You agree not to use this site for illegal activities or to interfere with its operation.
External Links
We may link to third-party websites. We are not responsible for their content or practices.
Changes to These Terms
We may update these Terms at any time. Continued use of the site means you accept the latest version.
2. Sales Terms (Records, Merch & Digital Products)
Products & Availability
We sell physical records, merchandise, and digital downloads. Product details, prices, and availability may change without notice.
Orders
By placing an order, you confirm that the information you provide is accurate and that you are at least 18, or have parental/guardian consent.
We may cancel or refuse any order, including if there is a pricing or listing error.
Pricing
All prices are in Euro (€) Taxes, shipping costs, and any other applicable import fees will be shown at checkout.
Payment
Payment is taken at checkout using the methods provided. Payments are processed securely by our payment provider; we do not store your full payment details.
Shipping (Physical Products)
• We ship to any location, unless otherwise stated at checkout
• Shipping times are estimates and may vary.
• We are not responsible for delays caused by postal services, carriers, or customs.
• If a package is lost or damaged, contact us at info@liviarecords.com and we will try to help.
Returns & Refunds
If you receive a defective or incorrect item, contact us within 7 days of delivery.
We may request photos or ask that the item be returned.
Refunds or replacements are offered at our discretion.
We cannot provide refunds for:
• Digital downloads
• Items damaged through normal use
• Customer mistakes unless the order is unshipped and cancelled quickly
Pre-Orders
Payment is taken at checkout. Release dates may change; we will notify you if significant delays occur.
Ownership & Licensing
Purchasing a physical product gives you ownership of the item—not the underlying music copyright.
Digital products include a personal, non-transferable license for private use only.
Sales Support Contact
Email: sales@liviarecords.com
3. Privacy Policy
Information We Collect
We may collect:
• Information you provide (e.g., email for newsletters or orders)
• Basic analytics (e.g., pages visited, browser type)
• Order and delivery information when you purchase products
How We Use Information
We use information to:
• Process and deliver your orders
• Improve our website
• Send updates, if you subscribe to our mailing list
Sharing Your Information
We do not sell your personal data.
We may share it only with trusted service providers who help operate the website (e.g., payment processors, shipping partners, analytics providers).
Cookies
We may use cookies to improve site function and analytics. You can disable cookies in your browser settings.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us at info@liviarecords.com
4. Copyright Notice
© 2025 Livia Records. All rights reserved.
No part of this site’s content may be reproduced without permission.
5. Contact
For questions about these Terms, Privacy Policy, or orders, contact:
Email: info@liviarecords.com
Thank you for your interest in Livia Records. We appreciate your business and your trust.